These are the new tools
Use the following service areas:
What is the job number for my order? Has an order confirmation already been submitted? Customers can find out here. Some suppliers are already starting to offer auctions, as well.
The advantage of digital order processing is that customers can access up-to-date information on their orders at any time. With just a single click, they can view the production status of each item and obtain an overview of which items are already finished and available.
Which items are ready for shipping? And which are already on the way? In this area, customers can play an active role in shipping by specifying desired quantities and preferred dates. Documents such as delivery notes and invoices are stored here.
Two online tools help customers choose exactly the right steel for the job.
Want to become an online customer?
We’re happy to help: firstname.lastname@example.org