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Orders at a glance

Digital customer portal

SteelOnline is the digital customer portal of all the sales areas in the steel business.

Fast, intuitive, and even more user-friendly: thyssenkrupp Steel’s online customer portal now features a new design and provides even more information.

Manageable and personalized: The home page of SteelOnline combines all of the main functions and helps save time.
Fotos: thyssenkrupp Steel Europe Fotografie, PR (3)

These are the new tools

The service navigation:

A search function and language selector let customers access information quickly and conveniently.

The e-mail service:

Here, customers can specify which application they want to receive information on automatically and how often - daily or weekly.

The graphical navigation:

This is structured intuitively along the process chain to provide orientation. Required information, documents, and transactions can be found quickly here.

This tool provides users with an overview of orders and production processes and allows them to schedule deliveries as needed and track shipments.

Custom design:

Each customer can customize the SteelOnline platform individually. Key figures are now provided with graphics to make it easier to recognize performance and trends. And a single glance is all it takes to see how many new documents are available for download.

We work with the highest security standards and have repositioned ourselves technically for further applications with Steel Online.

Ansgar Heitkamp, Head of E-Business, Duisburg

Use the following service areas:



What is the job number for my order? Has an order confirmation already been submitted? Customers can find out here. Some suppliers are already starting to offer auctions, as well.



The advantage of digital order processing is that customers can access up-to-date information on their orders at any time. With just a single click, they can view the production status of each item and obtain an overview of which items are already finished and available.



Which items are ready for shipping? And which are already on the way? In this area, customers can play an active role in shipping by specifying desired quantities and preferred dates. Documents such as delivery notes and invoices are stored here.

Material selection

Two online tools help customers choose exactly the right steel for the job.


provides information on weldability.


now also calculates the amount of wear and tear on a material depending on how it is used.


Want to become an online customer?
We’re happy to help: [email protected]

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